Privacy Policy

This Privacy Policy applies to information collected through this website and its online contact features. It also describes privacy practices related to appointment communications and SMS or email messages you choose to receive from the practice.

We are committed to protecting the confidentiality of personal and health information in accordance with applicable law, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) when it applies. This policy does not replace our Notice of Privacy Practices, which governs protected health information, dental records, and care provided by the practice. If this policy and that notice differ with respect to protected health information, the Notice of Privacy Practices controls.

Please do not use the website or its general contact form to send urgent requests or highly sensitive medical information. Call the practice directly for time-sensitive clinical concerns, and call 911 for a medical emergency.

Information you choose to provide

When you submit a consultation request or contact us, we may receive information such as your name, email address, telephone number, treatment interest, and the message you provide. We also receive information you voluntarily send by email or communicate by phone.

Appointment and health information

When you request or receive dental care, we may collect appointment details and limited health information reasonably necessary to provide care and related services. Health information collected as part of the patient relationship is handled in accordance with our Notice of Privacy Practices and applicable health-privacy law.

Information collected through website use

Our hosting providers and website technologies may automatically process limited technical information when you visit, including your IP address, browser and device type, referring page, pages viewed, approximate location derived from an IP address, and date or time of access. This information may be recorded in server logs or used in aggregate to maintain, secure, and improve the website.

Cookies and similar technologies

The website and services embedded within it may use cookies, local storage, pixels, or similar technologies to support site functions, remember preferences, measure traffic, and understand how visitors use the site. Your browser may allow you to block or delete cookies, although doing so can affect certain website features.

We may use the information collected through this website to:

• Respond to questions and consultation requests
• Communicate about services, scheduling, and follow-up related to an inquiry
• Provide treatment, process payment, and support healthcare operations when information is collected as part of a patient relationship
• Send requested or consented-to practice communications, including appointment reminders, confirmations, recall or reactivation messages, important notifications, and requests to complete forms before a visit
• Operate, maintain, troubleshoot, and secure the website
• Understand website traffic and improve content and visitor experience
• Prevent spam, fraud, abuse, and other unauthorized activity
• Comply with applicable law, valid legal process, and professional obligations

We may also use de-identified or aggregated information for operational and analytical purposes when it cannot reasonably be used to identify you.

Dental Implant Institute does not sell information submitted through its website contact form. We may disclose information to service providers that help us host, secure, maintain, or operate the website; deliver contact-form messages; support patient communications or customer service; or provide other business support. We limit these disclosures to information reasonably necessary for the provider to perform services on our behalf, subject to appropriate agreements and applicable law, including HIPAA when it applies.

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent are excluded from all other data-sharing use cases and are not shared with third parties.

Information may also be disclosed when reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or other valid legal process
• Protect the rights, safety, security, or property of the practice, our visitors, or others
• Investigate suspected fraud, misuse, or a security incident
• Complete a merger, reorganization, sale, or transfer involving all or part of the practice, subject to appropriate protections

If you opt in to receive SMS text messages or emails from us, those communications may include appointment reminders, confirmations, recall or reactivation messages, important practice notifications, and requests to complete required forms before your visit. We use your contact information for these practice-related communications and as otherwise described in this policy.

You may opt out of SMS messages at any time by replying STOP. You may opt out of marketing emails by using the unsubscribe link included in the message or by contacting our office. An opt-out does not prevent us from sending communications that are otherwise permitted or required by law, such as certain non-marketing messages related to your care or an active appointment.

This website may link to or display services operated by other organizations, including mapping, video, scheduling, social media, financing, or review platforms. Those organizations may collect information under their own terms and privacy policies. Dental Implant Institute does not control their privacy practices and is not responsible for their content or handling of information.

When you follow an external link or interact with embedded third-party content, review the privacy policy of that service before providing personal information.

We use reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed completely secure, however, and we cannot promise absolute security.

Information is retained for as long as reasonably needed for the purposes described in this policy, to respond to an inquiry, maintain business records, resolve disputes, or meet legal and professional obligations. Retention periods can vary by the type of information and the reason it was collected.

• You may adjust your browser settings to limit or delete cookies.
• You may use any unsubscribe instructions included in a marketing email.
• You may ask us to review or correct personal information you previously submitted through this website.
• Depending on where you live, applicable law may provide additional rights concerning access, correction, deletion, or use of personal information.

To make a privacy request, use the contact information below. We may need to verify your identity before completing certain requests. We will respond as required by applicable law.

Some browsers provide a “Do Not Track” setting. Because there is not a uniform standard for how websites must respond to these signals, this website may not respond to every browser-based Do Not Track request. You can still use browser controls and privacy settings offered by individual third-party services.

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted information through this website, contact us so we can review and, when appropriate, remove it.

We may revise this Privacy Policy as our website, services, or legal obligations change. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website after a revision means the revised policy applies to your subsequent website activity.

Questions or requests about this Privacy Policy may be directed to: